Is my seneye+ slide damaged

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    Version as of 15:43, 29 Apr 2024

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    Every effort is made to ensure that when seneye+ slides leave our factory they are manufactured correctly; however, on odd ocassions slides can become damaged during handling or fitting.

    We recommend that you read the links above to help trouble shoot. Please feel free to contact us for further help and guidance.

    If you have a PH issue such as it is not reading correctly then please read here.

    Sometimes it is possible to tell whether a slide has been damaged by examining its sensor pads. A slide has two sensor pads, one against a white background to read pH, and one against a transparent background to read NH3. On a healthy slide, we would expect the colour to be consistent across a sensor pad, and for the colours to be between yellow and olive green: