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    Version as of 01:16, 18 Apr 2024

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    Occasionally the pH output of the seneye can be different to what you might expect. This can be down to a number of factors.

    The first thing to check is that the method that you are using to compare the results with is reliable. There is a great deal more information on pH testing methods, and why the do not always agree, on the following link.

    • Has the seneye+ slide fully wetted?

    It is important to check that the seneye+ slide is fully soaked. The slide must be soaked for at least 24 hours in fresh water and 48 hours in saltwater before use. If you use the slide before this time, the pH reading may not be correct.

    • Is the seneye+ slide fitted correctly?

    The fitting of the seneye+ slide must be done correctly. An instructional video on how to do this can be found here.

    • Are you using water treatments?

    The pH measurement taken by the seneye device is done using colour. The seneye+ slide changes colour dependent on the pH of the water. Using treatments that are coloured will affect the colour of the slide, this will mean that the pH output will be affected.

    Other treatment chemicals can bleach the slide. This will affect the colour response of the slide and can cause an incorrect pH reading.

    If you need to treat your aquarium or pond it can be worth removing the slide and keeping it in aquarium or pond water.

    If you need any further information please contact us on [email protected]