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    Version as of 23:38, 28 Mar 2024

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    Once readings are sent to us from your seneye we process them and if needed we create alerts.

    This is why there is a slight delay from us recieving records to ploting them on seneye.me.

    The email address alerts and warnings are sent on is the one you used to register on seneye.me.

    If you don't receive email messages check your junk / spam filters to make sure @seneye.com is not blocked.

    The email address on an account can be changed but please contact us to do so.

     

    For SMS (short message service) text messages you will find a box on your seneye.me settings page under profile.

    You will need to put your country code infront of the mobile number you supply.

    An example UK mobile number 07837 XXX555 

    Would be country code +44 for UK so we enter

    00447837XXX555

    If you are not sure what your country code number is click here.

    Any issues or if you wish to stop SMS alerts please contact us for help.

     

    To change the alert and warning levels for a parameter please edit the relevent parameter widget on seneye.me.

     

    A few notes on alerts and warnings.

    We don't send alerts on each parameters more than once every 24 hours.

    We  only send out an alert on extreme changes that are statistically adnormal; when we get a second reading just to make sure.