Changing your seneye account email or password

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    Version as of 21:49, 16 Apr 2024

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    If you need to swap email accounts but keep existing data, don't worry .
     
    Please just contact us from your old email account details with the new email address (all lower case) you would like to use.
    This way all your old data and settings are displayed on your new account.
     
    If you are using the seneye connect application, you will now have to take the following steps to make sure we get data from your seneye device to the new email.
    1. Close the seneye connect application
    2. Delete the  c:/seneye folder from the PC (this can be found in file explorer or by clicking the ‘computer’ icon)
    3. Reinstall seneye connect from downloads at seneye.com
    4. When prompted, enter the new email address (all lower case).
     
    You should be able to log in straight away on seneye.me using the new email and a  normal password.
     
    Any problems, please contact us.