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    Version as of 18:51, 25 Sep 2020

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    When you connect the seneye device to a USB port on your pc the 4 LEDs on the front should flash after a few seconds. If this doesn’t happen please try a different USB ports on your pc or on another pc. If is still does not please check the following:

     

    • Check if the seneye device is showing up in "Devices and Printers" on your PC. 
    • Check if a removable disk shows up when you disconnect and re-connect the device. 
    • Check to see which LEDs are ON on the seneye device

     

    Please contact us for further information and let us know which state your device is in