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    Version as of 06:55, 29 Mar 2024

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    Teamviewer logo.png

    Teamviewer

    The seneye support team will try their best to resolve any issue you encounter with your seneye system.

    Sometimes, such as with problems relating to your PC or network, the support team will need access to your computer to fully diagnose a problem. In this case, we will ask you to download teamviewer using the following link:

    https://get.teamviewer.com/seneye 

    Once you have downloaded teamviewer, we will then ask you to provide us with the ID number and password, and set up a time that is convenient for you to teamview with us. Ideally, this will be between 09:00 - 17:30 (GMT) Mon - Fri.

    We will then be able to remotely take control of your computer to resolve any issues you are encountering.