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    Version as of 22:37, 5 Aug 2020

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    The seneye support team will try their best to resolve any issue you encounter with your seneye system.

    Sometimes, such as with problems relating to your PC or network, the support team will need access to your computer to fully diagnose a problem. In this case, we will ask you to download teamviewer using the following link: 

    Once you have downloaded teamviewer, we will then ask you to provide us with the ID number and password, and set up a time that is convenient for you to teamview with us. Ideally, this will be between 09:00 - 17:30 (GMT) Mon - Fri.

    We will then be able to remotely take control of your computer to resolve any issues you are encountering.