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    Version as of 11:00, 29 Mar 2024

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    If you have purchased a seneye device 2nd hand from a previous user then we will need to reassign it to your new user account on seneye.me. Before we do this we check with the previous owner to ensure that they have sold actually sold the device, this simple check avoids malicious behaviors. To do this we email them on the registered email account they have set up on seneye.me. If you know the previous owner then please kindly ask them to contact us on E-mail to confirm that the device is sold as this will speed up the process for you. If not, we contact them directly.

    Please contact us at [email protected] using your registered seneye.me email account and include the serial number for the seneye device. 

    The Serial Number is shown in the QR code on the device wire and can be scanned by most mobile phones. 

    For security reasons:

    PLEASE MAKE SURE YOU EMAIL US FROM YOUR REGISTERED SENEYE.ME ACCOUNT