Table of contents
    [MISSING: System.API.no-headers]

    Version as of 21:17, 28 Mar 2024

    to this version.

    Return to Version archive.

    View current version

    The Team

    At Seneye we have a team of experts on hand to help if you encounter any issues with your seneye system. 

    They can be reached via :

    Our support team are super stars but they cannot be on hand 24 hours a day...yet. 

    Our office hours are 09:00 - 17:00 (GMT) Mon - Fri so if you wish to be old school and speak to a memeber of the team please call between those hours. 

    They are also in charge of updating our Seneye Answer pages. Most answers can be found on these pages, simply serach your issue and the appropriate pages should come up. Please only ask questions related to Seneye though, we can you tell you why plants are green but we haven't figured out the meaning of life...yet.

     

    The procedure

    In order for our team to assist you quikcly and effectively we ask the following from you. 

    • Let us know the email address your seneye account is registered to - saves a lot of time.
    • If prompted by our software to provide us with a support ID, copy it and send it with your inquiry. 
    • Please, do not swear at us, it's not nice and won't get you anywhere any quicker, in fact our team have been told they can refuse support if they