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    Version as of 14:13, 28 Mar 2024

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    If you have problems connecting to seneye.me and your browers returns a message like:-

    "cannot connect to seneye.me" or similar such as below.

    cannot connect to seneye.me help.png

     

    The first thing to do is try loggin on from a seperate PC on another IP address.

    If logging on works it could be your ip address is black listed by our seneye servers.

    If you don’t have a fixed ip address try rebooting your home router by unplugging for a few minutes and restarting.

    Usually this will issue you a new ip address. Re try connecting.

    If this doesn’t work please try the following:

     

    In Windows, select Start > Programs > Accessories > Command Prompt.

     

    Enter the word tracert, followed by a space, then the domain www.seneye.me Press return.

    Once it has finished working screen grab the page by pressing PrtScn or using snipping tool.

    Open an email and address it to [email protected] paste this image into teh email and send it to us.

     

    Once we know your IP we can check for you.